Around New England

Massachusetts Inmates Can Soon Make Free Calls From Jail

November 17, 2023

Inmates in state prisons and county jails in Massachusetts are set to be able to make free telephone calls starting Friday, December 1.

Governor Maura Healey has signed into law a bill requiring corrections officials to provide inmates “with voice communication services, including phone calls, free of charge to the person initiating and the person receiving the communication.”

Healey signed the bill Thursday, November 16, according to State House News Service.

“Ensuring access to free phone calls is a meaningful step on the path of criminal justice reform and recognizes the importance of building connections between those who are incarcerated and those who care about them on the outside,” Healey said in a letter August 9 to the state legislature proposing an amendment to the original bill making it take effect December 1.

Massachusetts is the fifth state in the country to allow state prison inmates to make free calls and the first to allow county jail inmates to do so, according to the No Cost Calls Coalition, which supports the bill.


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